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Application & Sales Engineer (Code 0128)

Organizational subordination

Reports to Business Development Manager or Market Strategy Manager (as assigned). Works closely with Engineering, Product Management, Customer Support and Marketing teams.

Occupation

Application & Sales Engineer

Department

Sales & Business Development

This role supports Modcon Systems Ltd. international activity in process analyzers, analytical systems and industrial optimization solutions for demanding process-industry customers.

This Application & Sales Engineer position is listed under Code 0128 and focuses on supporting Modcon customers with process analyzer applications, technical sales and project development.

Interfaces

The Application & Sales Engineer will work closely with internal and external stakeholders to ensure effective technical support, business development and successful project delivery.

Internal Interfaces

  • Business Development Director
  • Market Strategy Manager
  • Engineering Department
  • Project Management
  • Production and Manufacturing
  • Service & Commissioning Engineers
  • Quality Assurance
  • Marketing Department
  • Finance & Commercial Administration

External Interfaces

  • End Users (refineries, chemical plants, hydrogen producers, industrial gas companies and power plants)
  • EPC Contractors
  • System Integrators
  • OEM Partners
  • Distributors and Sales Representatives
  • Consulting Engineering Companies
  • Equipment Suppliers and Technology Partners
  • Certification Bodies (where required)
  • Industry Associations and Exhibition Organisers

Responsibilities

Business Development

  • Identify and develop new business opportunities within assigned territories and industries.
  • Build long-term relationships with end users, EPC contractors, OEMs, system integrators and distributors.
  • Generate and qualify sales leads through customer visits, networking, exhibitions and digital channels.
  • Maintain an active sales pipeline and achieve agreed sales targets.

Technical Sales

  • Understand customer process requirements and recommend appropriate Modcon solutions.
  • Prepare technical proposals, quotations and commercial offers.
  • Deliver technical presentations, product demonstrations and training.
  • Conduct customer meetings both independently and jointly with senior management.
  • Support contract negotiations and order closing.

Application Engineering

  • Review customer specifications, P&IDs and process data.
  • Recommend suitable analyser technologies and system configurations.
  • Prepare technical compliance documents and support bid submissions.
  • Liaise with engineering teams to ensure proposed solutions meet customer requirements.
  • Support factory acceptance tests (FAT), commissioning and customer acceptance where required.

Customer Support

  • Provide pre-sales technical support to customers and partners.
  • Maintain regular contact with existing customers to identify additional business opportunities.
  • Support distributors and representatives with technical and commercial enquiries.
  • Assist with troubleshooting and application advice when required.

Sales Administration

  • Maintain accurate CRM records, opportunity tracking and sales forecasts.
  • Prepare visit reports and monthly activity reports.
  • Monitor competitors, market trends and new business opportunities.
  • Contribute to marketing materials, case studies and technical articles where appropriate.

Continuous Development

  • Develop detailed knowledge of Modcon’s products and applications.
  • Maintain awareness of developments in hydrogen, refining, petrochemical, industrial gas and process industries.
  • Participate in internal product training and external industry events.
  • Continuously improve technical knowledge and consultative selling skills.

Personal skills

  • Technical and commercial awareness.
  • Consultative selling skills.
  • Customer relationship management.
  • Presentation and communication skills.
  • Planning and organisation.
  • Self-motivation and initiative.
  • Analytical thinking.
  • Teamwork and collaboration.
  • Professional integrity and customer focus.
  • Experience in process instrumentation, process analysers, industrial automation or related technologies.
  • Knowledge of hydrogen, refining, petrochemical or industrial gas industries.
  • Experience using CRM systems such as Microsoft Dynamics 365.
  • Knowledge of process control, DCS, PLC or SCADA systems.
  • Additional European languages are an advantage.

Residence and hours

Preferred location: Cambridge area, United Kingdom. Full-time position (40 hours per week). Frequent travel throughout the UK and Europe, with occasional international travel. Flexible working hours may be required to support customer meetings, exhibitions and different time zones.

When applying for this position, please quote Code 0128 so that your application can be identified and handled correctly.

Application form

Accepted file types: jpg, png, pdf, Max. file size: 5 MB.
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