support

Request Support

Tel: +44-207-5043626

Email: [email protected]

Call by Skype: modcon.service

Online support chat: modcon.service

Three ways to get technical support faster

1. Blank Form for Request (BFR)

  • For clear understanding the problem
  • For given required solution
  • For preparing required parts/equipment/answers
  • For fast response
  • For disposition record in an on-site logbook

Download the blank

2. Request Support through the Website

Fill out an online form

Support Form

3. Using the Analyzer Management Software (AMS) for Remote Support

  • Initiated Specific Tests Procedures
  • Remote Technical Support – password protected access to the system from remote computer via internet and/or modem dial-up.
  • BIT – Build In Test